Change Leader Academy Leading and Executing Quality Improvement Projects
Learn a simple change method to fix problems that are keeping you awake at night and fulfill the provider contract requirement to complete annual quality improvement projects! (SAPC Provider Manual, version 3, page 146).
Los Angeles County, SAPC, has partnered with the California Institute for Behavioral Health Solutions (CIBHS) to provide The Change Leader Academy: Leading and Executing Quality Improvement Project. The Change Leader Academy, CLA for short, includes a series of training and coaching sessions that will be carried out over a consecutive four-month period. A LEARN-DO-SHARE approach will be used, allowing participants an opportunity to learn new concepts, engage in activities to practice what they just learned, and develop an implementation plan for their agency.
The CLA is perfect for leaders who want to boost their capacity to deliver better results, as well as emerging leaders who want to develop their capacity to plan and lead change. Each agency will be assigned an Expert Coach who will offer guidance during the implementation phase. Only 20 agencies per session can participate. Will you?
Quality Improvement Project Background
A quality improvement project (QIP) is a concentrated effort on an identified problem in one area of a provider agency. It involves gathering information systematically to identify and clarify issues or problems and intervening for improvements. The purpose of a QIP is to examine and improve care or services in high-priority areas that the agency identifies as needing attention, which will vary depending on variables including, but not limited to, the population served, workforce, and unique scope and capabilities of services provided. The QIP is not meant to replace other quality improvement projects that organizations may already be using, which may be used or adapted to qualify as their QIP. Each provider is expected to be involved in a minimum of one (1) QIP at all times. SAPC staff will review the treatment agency QIPs on an annual basis.
All QIPs should follow the Continuous Quality Improvement model and target improvement in relevant areas of clinical care, either directly or indirectly. Areas of focus may include improving access to and availability of services, improving continuity and coordination of care, improving the quality of specific interventions, enhancing service provider effectiveness, etc.
(Excerpt from SAPC Provider Manual, Version 3, pg. 146).
This training is sponsored by Los Angeles County SAPC and is provided at no cost to LA county contract providers.
What’s in it for you?
Participants joining the 4-month Change Leader Academy will benefit from:
Being part of a larger group of peers working together around similar goals.
Individual coaching to achieve a better understanding of process improvement projects and success.
Support for designing processes that will lead to better patient satisfaction and compliance, improve clinical flow and increase financial stability.
Satisfying your contractual obligation of a QIP (pg. 146, SAPC Provider Manual)
By the end of the CLA, participants will:
Learn to lead and execute a quality improvement project Improve staff engagement to create and sustain the changes
Learn core process improvement tools that have been proven by NIATx principles, LEAN Six Sigma, and the Institute for Healthcare Improvement (IHI) change strategies.
Understand how process improvement is related to enhancing agency service to patients.
Learn how to tie change projects to an organization’s business goals to thrive
Additional information with links to the CIBHS information page will be distributed to the SAPC listserv.