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November 28, 2012

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November 30, 2012
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  • Events
    • 2021 California Health Equity Summit
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Minimizing Disruptions in Care

Overview

Minimizing Disruptions in Care

April 20, 2020 Behavioral Telehealth (Video and Phone)Skill Development Webinar Series

The aim of Minimizing Disruptions in Care Through the Use of Behavioral Telehealth, a 12-week webinar series, was to consolidate learning from the quick transition to behavioral telehealth services in response to COVID 19. The webinars teach practical skills to support ongoing improvement of behavioral telehealth. Webinars are tailored for mental health and substance use providers as well as their supervisors.​ Webinars are for staff from any organization interested in improving their skills in offering behavioral telehealth.

This series was sponsored by the California Health Care Foundation (CHCF).

A joint effort by the California Institute for Behavioral Health Solutions and the County Behavioral Health Directors Association of California with funding by the California Health Care Foundation.
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Ensuring Success in Telehealth: What Staff Need to Know
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Ensuring Success in Telehealth: What Staff Need to Know
Webinar 1

April 22, 2020 Elizabeth Morrison, LCSW, MACEric Haram, LADC

HELD: Wednesday, April 29, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Ensuring Success in Telehealth: What Staff Need to Know. This is the first webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to increase participant’s ability to prepare themselves and their clients for successful behavioral telehealth and telephone sessions.  It will include information on HIPAA compliance as well as offer practical strategies providers can use when getting ready and during a telehealth session. Learning objectives include:

  • BH Telephone and Video Services- The Basics
  • Considerations, tips and thoughts on video sessions for clinicians
  • Download resources
  • Ensuring Success in Telehealth Final PPT Slides
  • Download Q & A Document
  • SDCC Telehealth What You Need to Know
  • Innovations for Webinar 1 Ensuring Success in Telehealth Final
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Empathic Communication and Engagement in Behavioral Telehealth
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Empathic Communication and Engagement in Behavioral Telehealth
Webinar 2

April 22, 2020 Elizabeth Morrison, LCSW, MACBryan Knowles, LMSW

HELD: Wednesday, May 6, 2020, 10:00am-11:30am​ (PST)

Please join us for the webinar: Empathic Communication and Engagement in Behavioral Telehealth. This is the second webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to provide an overview of practical tips and strategies in creating a virtual experience that is warm, relational, empathic and engages clients in a manner that promotes connection and access to care. The Learning Objectives include:

  • Low Empathy = Toxicity
  • Unconditional Love Impact
  • Empathy Opportunities Map (General)
  • Empathy Opportunities Map COVID info
  • EM Consulting MI Skills Vert
  • Empathic Communication New Companion Guide
  • Empathic Communication on the Phone
  • Empathic Communication Final Slides
  • Questions and Answers for Webinar 2 document
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Virtual Assessment and Client Plan Development
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Virtual Assessment and Client Plan Development
Webinar 3

May 7, 2020 Jennifer Hallman, LCSW, MPARitchie Rubio, PhD.

HELD: Wednesday, May 13, 2020, 10:00am – 11:30am (PST)

Please join us for the webinar: Virtual Assessment and Client Plan Development. This is the third webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to improve participants’ skills in conducting assessments and developing client plans using telehealth and will focus on strategies to address the needs of clients while also meeting compliance and billing requirements. 

  • Virtual Assessment and Client Development Combined Slides
  • 7. Goal Exploration Worksheet (TherapistAid)
  • 4. Treating Suicidal Patients during COVID-19 Best Practices and Telehealth Resources (SPRC, 2020)
  • 5. Managing Suicidal Clients during the COVID-19 Pandemic - Telehealth Tips (Stanley, 2020)
  • 6. Intimate Partner Violence and Child Abuse Considerations During COVID-19 (SAMHSA)
  • 1. The-Three-Rs (Perry_ 2003)
  • 2. CANS-SF Case Formulation and Planning Worksheet (2019)
  • 3. Developmentally Based Approach to the Evaluation Process (Greenspan_ 2003)
  • 4. Suicide Assessment Five-Step Evaluation and Triage for Clinicians (SAFE-T_ 2009)
  • 5. Managing Suicidal Clients during the COVID-19 Pandemic - Telehealth Tips (Stanley_ 2020)
  • 6. Treating Suicidal Patients during COVID-19 Best Practices and Telehealth Resources (SPRC_ 2020)
  • 7. Collaborative Assessment and Management of Suicidality Overview (CAMS_ 2018)
  • 8. CAMS Suicide Status Form-4 Example
  • 9. Safety Plan Template in English and Spanish (Pacheco_ 2017)
  • 10. Intimate Partner Violence and Child Abuse Considerations During COVID-19 (SAMHSA)
  • 11. Therapuetic Assessment (Finn _ Tonsager_ 2002)
  • 13. Creative Interventions for Online Therapy with Children (Lowenstein, 2020)
  • 14. Resilience and ACES Score (ACES too High)
  • 15a. Goal Exploration Worksheet (TherapistAid_ 2018)
  • 15a. Goal Exploration Worksheet (TherapistAid_ 2018)
  • Important Website Resources, Virtual Assessment and Client Plan, 5-13-20
  • Virtual Assessment and Client Plan Development Final without CE
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Effective Supervision: Addressing Long-Term Virtual Team Needs
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Effective Supervision: Addressing Long-Term Virtual Team Needs
Webinar 4

May 14, 2020 Rick Goscha, PhD.Ally Mabry, LMSW

HELD: Wednesday, May 20, 2020, 10:00am – 11:30am (PST)

Please join us for the webinar: Effective Supervision: Addressing Long-Term Virtual Team Needs. This is the fourth webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to increase participant’s ability to meet the basic, psychological, and self-fulfillment needs of their team while supervising virtually.

  • Handout 1 Group Supervision
  • Strengths Model Core Competencies Professional Development Plan
  • Strengths Model Group Supervision Template
  • Supervisor Checklist for Working Remotely
  • Effective Supervision in a Virtual Environment Slides
  • Questions and Answers
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Therapeutic Support When Working with Young Children (0-5) and Caregivers in a Virtual Setting
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Therapeutic Support When Working with Young Children (0-5) and Caregivers in a Virtual Setting
Webinar 5

May 20, 2020 Donna Potter, LCSW

HELD: Wednesday, May 27, 2020, 1:00pm - 2:30pm (PST)

Please join us for the webinar: Therapeutic Support When Working with Young Children (0-5) and Caregivers in a Virtual Setting. This is the fifth webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to provide strategies to clinicians to engage and provide support to caregivers and their children ages 0-5 in a virtual environment.

  • Preschool Teletherapy Slides
  • Coronavirus Impact Scale Spanish
  • Stoddard Kaufman Coronavirus Impact Scale
  • Questions and Answers
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Telehealth with Traumatized Children and Adolescents
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Telehealth with Traumatized Children and Adolescents
Webinar 6

May 28, 2020 Jennifer Wilgocki, MS, LCSW

HELD: Wednesday, June 3, 2020, 10:00am – 11:30am (PST)

Please join us for the webinar: Telehealth with Traumatized Children and Adolescents. This is the sixth webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar will help clinicians understand the research behind the use of telehealth with children, adolescents, and their caregivers. It will also look at the implications for traumatized children and adolescents when using a telehealth platform.

  • Wilgocki Slides
  • Download Book Resources
  • Questions and Answers
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Effective Suicide and Crisis Intervention Using Telehealth
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Effective Suicide and Crisis Intervention Using Telehealth
Webinar 7

June 4, 2020 Kristin Dempsey, MFT, LPCC, EdD

HELD: Wednesday, June 10, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Effective Suicide and Crisis Intervention Using Telehealth.  This is the seventh webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to increase skills to manage suicidal behavior and crises using telehealth. The webinar will include a focus on developing safety plans.

  • ACAPCD
  • Effective Suicide and Crisis Intervention Using Telehealth
  • Safety Planning Guide -- Quick Guide for Clinicians
  • Questions and Answers
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Self-Management Supports
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Self-Management Supports
Webinar 8

June 11, 2020 Kellie Spencer, Pronouns (they/them/their)

HELD: Wednesday, June 17, 2020, 10:00am – 11:30am (PST)

Please join us for the webinar: Self-Management Supports. This is the eighth webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to introduce participants to the values, components, and interventions of self-management supports. The topics of self-care and the stress vulnerability model will be explored in detail in order to connect the dots between the trauma effects of COVID-19 and the work participants do daily in behavioral health.

  • Self Management Support Slides
  • Relapse Prevention Plan
  • Questions and Answers
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Harm Reduction in a Virtual Environment
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Harm Reduction in a Virtual Environment
Webinar 9

June 12, 2020 Eric Haram, LADC

HELD: Wednesday, June 24, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Harm Reduction in a Virtual Environment. This is the ninth webinar in the series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone).  The goal of this webinar is to teach participants skills, strategies and interventions to manage health risk for clients with substance use and co-occurring disorders, and support goal directed outcomes using telehealth.

  • Harm Reduction in a Virtual Environment Handouts
  • Harm Reduction in a Virtual Environment Slides
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Staying Focused and Aligning with Clients Around Long-Term Recovery Goals
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Staying Focused and Aligning with Clients Around Long-Term Recovery Goals
Webinar 10

June 12, 2020 Rick Goscha, PhD.Elizabeth Morrison, LCSW, MAC

HELD: Wednesday, July 1, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Staying Focused and Aligning with Clients Around Long Term Recovery Goals. This is the tenth webinar in the series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to provide strategies to stay focused and aligned with clients around their long-term recovery goals. The webinar will introduce a framework for conducting virtual sessions with clients regardless of the specific practice interventions that are used. The session will cover engagement strategies used throughout the session, keeping the session relevant to what is meaningful and important to the person, and how to align with people in goal-directed work.

  • Strengths Model Chapter (Goscha) - published version (April 2020)-1
  • Staying Focused and Aligning with Clients Around Long-Term Recovery Goals_FINAL pdf
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Recognizing and Countering Implicit Bias by Changing Practices in Telehealth
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Recognizing and Countering Implicit Bias by Changing Practices in Telehealth
Webinar 11

June 5, 2020 Adèle James, MA, CPCElizabeth Morrison, LCSW, MAC

HELD: Wednesday, July 8, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Recognizing and Countering Implicit Bias by Changing Practices in Telehealth. This is the eleventh webinar in the 12-webinar series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to improve whole health outcomes enhancing awareness of implicit bias and offering strategies to counter bias in order to increase individual empathy and organizational responsiveness to clients’ needs.

  • Stigma and Bias 101
  • IHI.National.Forum poster.EM Consulting Empathy Effect
  • Empathic Communication in Healthcare WorkBook
  • Implicit Bias Slides
  • Empathy Effect Annotated Bibliography
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Effective Telehealth When Working with Communities of Color​
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Effective Telehealth When Working with Communities of Color​
Webinar 12

June 12, 2020 Gloria Morrow, PhD.Maria Rea, LMFTRitchie Rubio, PhD.

HELD: Wednesday, July 15, 2020, 10:00am-11:30am (PST)

Please join us for the webinar: Effective Telehealth When Working with Communities of Color​. This is the 12th and final webinar in the series, Minimizing Disruptions in Care Through the Use of Behavioral Telehealth (Video and Phone). The goal of this webinar is to increase providers’ skill in effective outreach to communities of color so they are aware of and more likely to engage in behavioral telehealth opportunities. It also aims to offer strategies and practical tools to improve the quality of behavioral telehealth care and services to ensure they are responsive to diverse cultural behavioral health beliefs, values, practices, and preferred languages in order to decrease behavioral health disparities.

  • BIPOC Mental Health Resource Guide (2020)
  • Effective Behavioral Telehealth When Working With Communities of Color July 15 2020
  • Healing the Hidden Wounds of Racial Trauma (Hardy)
  • Racial Trauma and Coping or Healing brochure 2020
  • Questions and Answers
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Online Learning

  • Behavioral Health Diversion
  • Eliminating Inequities in Behavioral Health Care Webinar Series
  • LBHBC Roles and Responsibilities
  • Minimizing Disruptions in Care
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