Frequently Asked Questions

Frequently Asked Questions will be updated throughout the pilot period. Check here regularly for answers to common questions about MOQA.

Q: What is the time frame for collecting MOQA SP and SDR data?

A: The pilot period for collecting MOQA SP and SDR data is January 1, 2019 through June 30, 2019. Counties should collect data for all SPP and SDR activities during that time period.

Q: Can I use the MOQA surveys to collect data outside of the pilot period?

A: Yes! You can use the MOQA data collection tools to collect data at any time, but only data for activities between January 1, 2019 and June 30, 2019 will be included in the pilot MOQA SP and SDR reports. We plan to conduct a robust, statewide MOQA SP and SDR data collection in FY 2019-20.

Q: Are counties required to collect MOQA data and submit it to CIBHS for inclusion in statewide MOQA reports?

A: No, participation in MOQA is not required. However, MOQA provides a unique opportunity for counties to shape the way outcomes data is collected and reported in California, and the more counties who participate, the better!

Q: Can I change my county’s authorized eBHS users?

A: Yes. To change your county’s authorized eBHS users, the county’s MOQA contact person should email Samantha Spangler at with the name and email address of the users to be added and/or removed.

Q: What should I do if my county wants to have more than 2 eBHS users?

A: At this time, DHCS and CIBHS are only able to guarantee access to eBHS for 2 users per county. However, additional licenses may be available depending on the number of counties that choose to use eBHS to collect MOQA data. Counties can inquire about the availability of additional licenses through CIBHS by contacting Samantha Spangler at Counties can also choose to purchase additional licenses directly from eCenter Research by contacting Steve Weatherbee at

Q: My county wants to change their data collection approach. Is that possible?

A: Yes. CIBHS and DHCS are asking counties to select their preferred data collection option so we can estimate the amount and types of support needed during the pilot period, but counties are free to use any or all data collection methods during the period. CIBHS is available to provide technical assistance to counties who wish to change their data collection method.