A Message from Percy Howard, CIBHS President and CEO

To all our friends, partners, customers and vendors,

The California Institute for Behavioral Health Solutions (CIBHS) is monitoring the impact of Coronavirus (COVID-19) daily. Our top priority is the safety and well-being of our staff, as well as that of the public, your staff, and all you serve. As more and more towns, cities, states, and countries recommend and enact restrictions on social contact and travel, nearly every aspect of normal life has been upended. CIBHS is closely monitoring and carefully following the guidance issued by Governor Newsom on March 17, 2020, and as a result, we will be closing our offices with immediate effect for a minimum of three weeks, until April 8, 2020. We will reassess the situation at that time based on any changes in guidance that may be issued.

We are fortunate and happy that most of our staff can effectively work from home and we are doing that effective immediately. Work phones will be forwarded to cell phones and we are using video and conference calling technology to stay connected internally and externally with you all. We are also working diligently to adapt training and TA offerings to be available and effective in distance learning contexts. There will be no diminished capacity for us to engage and plan with any of our stakeholders, and we will continue to work closely and effectively with you to meet your needs concerning the current work we are doing with your organizations, and any future work you may seek from us.

We know that our colleagues in the health professions are deeply affected by the COVID-19 pandemic. We have been hearing directly from our partners about the impact; logistical, personal, emotional, and financial that this crisis is generating. We are also hearing inspiring accounts of courage and innovation from behavioral health and health systems as they treat their patients and clients in a manner which protects their staff and communities, while still facilitating positive outcomes for those in their care.

A Few Frequently Asked Questions (FAQS)

What does it mean that CIBHS is “working remotely?”

CIBHS is temporarily closing both the Sacramento and Los Angeles offices. CIBHS will remain open “remotely” and expects most business functions to continue as normal. Staff will be available during normal business hours (8:00am-5:00pm).

Can I reach someone at CIBHS by phone?

CIBHS work phones have been forwarded to staff member’s remote worksites. Voicemails are also automatically forwarded to the staff member’s emails, so rest assured that your message has been received.  If you are having trouble reaching someone at CIBHS, please email

Will CIBHS still be hosting meetings?

We are committed to continuing our work as planned and will do so using video and phone technologies. All group meetings or in-office meetings have been suspended until further notice. We will continue to monitor public health recommendations as the epidemic in California continues to unfold. CIBHS staff will contact you to either reschedule or to set up a meeting via video or phone.

Will CIBHS staff be traveling?

Until further notice, CIBHS staff members will not travel anywhere for work. We will provide regular updates on this via our website ( and through e-blasts.

How long does CIBHS plan to work remotely?

This plan is in place through April 8th, 2020, at minimum. We will communicate any changes via the methods described above.

Also, please do not hesitate  to contact me, Percy Howard, CIBHS CEO, at either my email,, or by calling me on my cell phone at 916-501-0989, which is my preferred method of contact. As I said above, we are aware of the pressures you are facing and are committed to be responsive to your needs in a way that is helpful to the core work you need to do right now, as well as work you are planning for the future. Thank you for your continued relationship and mutual support as we continue to do our best to serve the needs of recipients of healthcare in California during this trying time.