The California Institute for Behavioral Health Solutions
(CIBHS) is a non-profit agency that helps health
professionals, agencies and funders improve the lives of people
with mental health and substance use challenges through policy,
training, evaluation, technical assistance, and research.
CIBHS was established as the California Institute for
Mental Health (CiMH) in 1993 to promote excellence in
mental health services. Local mental health directors founded
CiMH to work collaboratively with all mental health system
stakeholders. The commitment to collaboration has led the board
to expand board membership to include consumers, family members,
and other interested persons representing the public interest.
On July 1, 2014, CiMH merged with the Alcohol and Other
Drug Policy Institute (ADPI) to form the California
Institute for Behavioral Health Solutions.
Mission: The California Institute for Behavioral
Health Solutions (CIBHS) is dedicated to improve the lives of
people with mental health and substance use disorder challenges
through helping health professionals, health organizations, and
purchasers of health services.
Vision: CIBHS is the recognized leader in
developing world class behavioral health programs and systems.
Values: Customer responsiveness, hope, wellness,
resiliency and recovery, empirically informed approaches,
cultural and linguistic inclusion, financial sustainability,
innovation, quality workplace.
CIBHS envisions a future in which California is the national
leader in the provision of mental health and substance use
disorder services and support systems that successfully advance
hope, wellness, resiliency, recovery and full community
integration for all adults, children and families across their
life spans.
We view everyone as our customer, both internally and
externally.
We acknowledge contact with our customers within 24 hours.
We work collaboratively with our customers to analyze their
needs.
We proactively offer support and assistance to our customers.
We listen to our customers and adjust our services based on
their input.
We measure our customer responsiveness and practice
continuous quality improvement.
B. Hope, Wellness, Resiliency, and Recovery
We look for opportunities to promote hope, wellness,
resiliency and recovery with our customers, potential customers
and the general public.
We incorporate hope, wellness, resiliency and recovery in all
our projects.
We consistently advocate for consumer and family inclusion at
all levels of the mental health system.
We involve consumers and family members in the design and
implementation of our projects.
We work to understand healthy communities and natural
networks and to integrate that understanding into our work.
We develop and maintain a high level of knowledge about hope,
wellness, resiliency and recovery practices, including practices
that are culturally specific.
We include consumer and family members in the governance and
staffing at CIBHS.
C. Empirically-Informed Approaches
We value diverse approaches to building and developing
evidence for scientific investigation.
We are committed to being scientifically driven, because
consumers have been harmed by untested assumptions, theories, and
practices.
We promote practices that integrate consumer and family
member choice, clinical expertise, and empirical findings.
We promote the dissemination of empirical findings to assure
fully-informed decision making on the part of consumers, family
members, and mental health stakeholders.
We promote full disclosure of the empirical basis when
selecting and implementing evidence-based practices.
We research and promote practice-based evidence.
We promote the explicit investigation and development of
cultural and environmental accommodations and adaptations.
We promote ongoing evaluation to assure that consumers are
receiving positive and equitable outcomes.
D. Cultural and Linguistic Inclusion
We respect and appreciate the gifts of difference, including
age, culture, ethnicity, language, disability, sexual orientation
and gender identification.
We reflect our commitment to cultural inclusion in the
planning, designing, and implementation of our projects.
We promote equitable access to quality care.
We reach out to understand and address the needs and wants of
un-served and under-served individuals and communities.
We are committed to increasing the level of linguistic access
in our projects, events and publications.
We are committed to cultural inclusion in the hiring and
retention of our staff.
We are committed to increasing the cultural awareness,
knowledge, and skills of our staff and our Board of Directors.
E. Financial Sustainability
We foster strong partnerships.
We maintain a balanced budget.
We assure all our projects have balanced budgets with
adequate financial margins.
We have diverse funding sources.
We develop and maintain an adequate reserve.
We assure the timeliness and accuracy of our financial
reports.
We are entrepreneurial in finding new business opportunities
and funding sources.
F. Innovation
We engage in innovative practices at CIBHS.
We promote an environment that encourages diverse viewpoints.
We commit resources to the development and piloting of
innovative projects.
We solicit input on project design, development, and
implementation from diverse sources.
G. Quality Workplace
We attract and retain talented people.
We promote leadership in our organization.
We promote continuous learning and quality improvement.
We welcome people into our organization.
We promote a healthy work place.
Measures of success tied to the core values are in the
Performance Scorecard.