CIBHS provides data collection/management and evaluation services
to a range of clients including counties, community-based
providers, the Department of Health Care Services (DHCS) and
other government agencies such as commissions and oversight
bodies as well as doing special projects, focused studies, and
foundations – both quantitative as well as qualitative
analysis. Evaluation of evidence-based practice
implementation, fidelity, outcomes, and effectiveness as well as
consumer experience of care surveys are two major components of
the team’s works.
CIBHS is also responsible for supporting quality-focused internal
program evaluation studies for other teams and services at
CIBHS has been funded by DHCS to support the
Measurement, Outcome, Quality Assessments (MOQA) statewide
project. Other projects include the Treat-to-Target,
formerly the Palette of Measures, for children’s evidence-based
practices, the Mental Health Consumer Perception Surveys and
the evaluation of a Community-Defined Practice (CDP).
CIBHS is currently coordinating data collection for the
California Consumer Perception Survey. The resulting information
is used to evaluate programs and to fine-tune services to ensure
the best outcomes for consumers and families.
MOQA (Measurements, Outcomes, and Quality Assessment) is a
county-driven, DHCS-supported effort to improve statewide
reporting on outcomes resulting from programs supported through
Mental Health Services Act (MHSA, Prop 63) funds. CIBHS supports
DHCS and California counties in designing measures, creating
tools, collecting data, and building reports in a consistent
fashion across the state. Currently, MOQA is focused on data
collection for Suicide Prevention (SP) and Stigma and
Discrimination Reduction (SDR) programs.
Program performance and outcome evaluation are critical support
activities for the implementation of Evidence-Based Practices
(EBPs). Over the past decade, CIBHS has developed and supported
outcome evaluation for implementation of EBPs in mental health,
juvenile justice and child welfare agencies and providers across
the state. Data are collected in three primary areas:
demographics of clients served, service delivery information, and
achievement of outcomes.