CIBHS provides data collection/management and evaluation services to a range of clients including counties, community-based providers, the Department of Health Care Services (DHCS) and other government agencies such as commissions and oversight bodies as well as doing special projects, focused studies, and foundations – both quantitative as well as qualitative analysis. Evaluation of evidence-based practice implementation, fidelity, outcomes, and effectiveness as well as consumer experience of care surveys are two major components of the team’s works.
CIBHS is also responsible for supporting quality-focused internal program evaluation studies for other teams and services at CIBHS.
CIBHS has been funded by DHCS to support the Measurement, Outcome, Quality Assessments (MOQA) statewide project. Other projects include the Treat-to-Target, formerly the Palette of Measures, for children’s evidence-based practices, the Mental Health Consumer Perception Surveys and the evaluation of a Community-Defined Practice (CDP).
CIBHS is currently coordinating data collection for the California Consumer Perception Survey. The resulting information is used to evaluate programs and to fine-tune services to ensure the best outcomes for consumers and families.
MOQA (Measurements, Outcomes, and Quality Assessment) is a county-driven, DHCS-supported effort to improve statewide reporting on outcomes resulting from programs supported through Mental Health Services Act (MHSA, Prop 63) funds. CIBHS supports DHCS and California counties in designing measures, creating tools, collecting data, and building reports in a consistent fashion across the state. Currently, MOQA is focused on data collection for Suicide Prevention (SPP) and Stigma and Discrimination Reduction (SDR) programs.
Program performance and outcome evaluation are critical support activities for the implementation of Evidence-Based Practices (EBPs). Over the past decade, CIBHS has developed and supported outcome evaluation for implementation of EBPs in mental health, juvenile justice and child welfare agencies and providers across the state. Data are collected in three primary areas: demographics of clients served, service delivery information, and achievement of outcomes.