CIBHS provides data collection/management and evaluation services
to a range of clients including counties, community-based
providers, the Department of Health Care Services (DHCS) and
other government agencies such as commissions and oversight
bodies as well as doing special projects, focused studies, and
foundations – both quantitative as well as qualitative
analysis. Evaluation of evidence-based practice
implementation, fidelity, outcomes, and effectiveness as well as
consumer experience of care surveys are two major components of
the team’s works.
CIBHS is also responsible for supporting quality-focused internal
program evaluation studies for other teams and services at
CIBHS has been funded by DHCS to support the
Measurement, Outcome, Quality Assessments (MOQA) statewide
project. Other projects include the Treat-to-Target,
formerly the Palette of Measures, for children’s evidence-based
practices, the Mental Health Consumer Perception Surveys and
the evaluation of a Community-Defined Practice (CDP).
CIBHS is currently coordinating data collection for the
California Consumer Perception Survey. The resulting information
is used to evaluate programs and to fine-tune services to ensure
the best outcomes for consumers and families.
The CPS Fall survey period will be open from November
4th-November 8th 2019. We are piloting an online data collection
process for Fall 2019. Through the online process, people
receiving services can enter and submit their data directly to
CIBHS for processing. Data collected via the online process will
be merged with any data collected on paper, submitted to DHCS,
and returned to counties via DHCS’ system. Participation in
online data collection is optional for Fall 2019. For a copy of
the paper surveys, please click the appropriate category below.
Both online and paper surveys are available in the following
languages: English, Arabic, Chinese, Hmong, Russian, Spanish,
Tagalog, and Vietnamese.
Links and QR codes will be available beginning November 1, 2019.
Only data collected during the survey period (November 4-8, 2019)
will be included in the final data set.
Counties and providers are also encouraged to explore the test
link below in advance of the survey period. Please do not enter
any actual data via this link, as this data will not be
incorporated into the final data set.
MOQA (Measurements, Outcomes, and Quality Assessment) is a
county-driven, DHCS-supported effort to improve statewide
reporting on outcomes resulting from programs supported through
Mental Health Services Act (MHSA, Prop 63) funds. CIBHS supports
DHCS and California counties in designing measures, creating
tools, collecting data, and building reports in a consistent
fashion across the state. Currently, MOQA is focused on data
collection for Suicide Prevention (SP) and Stigma and
Discrimination Reduction (SDR) programs.
Program performance and outcome evaluation are critical support
activities for the implementation of Evidence-Based Practices
(EBPs). Over the past decade, CIBHS has developed and supported
outcome evaluation for implementation of EBPs in mental health,
juvenile justice and child welfare agencies and providers across
the state. Data are collected in three primary areas:
demographics of clients served, service delivery information, and
achievement of outcomes.